Augmentation vs Automation
Module: ethics
What it is
Augmentation uses AI to enhance human capabilities—making people more productive at their jobs. Automation uses AI to replace human work entirely. The same technology might be deployed either way depending on choices by organisations and society.
Why it matters
How AI is deployed is a choice, not inevitability. Augmentation keeps humans in the loop with AI as a tool; automation removes them. Understanding this distinction helps you advocate for how AI should be used in your workplace and profession.