Agent Use Cases

What it is

Agent use cases are practical applications where agentic AI provides value—customer support, code development, research, data analysis, scheduling, document processing, and more. Different use cases have different requirements for autonomy, tools, and oversight.

Why it matters

Understanding use cases helps you identify where agents can help you. Some tasks are well-suited to agents (repetitive, well-defined, low-risk); others aren't (highly creative, politically sensitive, requiring human judgment). Matching agents to appropriate use cases is key to success.